Comment are off
I would absolutely recommend using Eclipse. From the beginning our representative Shae was really accommodating and worked with my wife for quite some time to get an itinerary that fitted all of our requirements. We competed the first part of our itinerary the day trip around Santiago which we enjoyed greatly and then off to Peru. We loved Cusco and had the most amazing four days – truly stunning – EVERYTHING we did was interesting, entertaining and fun for us and the kids (11 and 13). Our guides Celia and Margot were wonderful. The accommodation was first rate – varied and really good. We all adored Peru – the culture, the People, the food, the history, the scenery – breathtaking. Sadly at the end of our Peruvian leg my daughter got sick and ended up in a clinic in Cusco. The medical care that was organised, the on ground care from Setours (Eclipse’s local partner) and the kindness from EVERYONE Eclipse/SET/The Marriott was simply outstanding. We had hotels extended, visits from our guides (and their lovely families), Teddy Bears and Flowers delivered to cheer my daughter up after her operation and frankly excellent healthcare from the surgeon all the way through to the post operative care. We then had flights organised back home, hotels en route, escorts through airports, wheelchairs and even a doctor’s visit at an airport hotel prior to the flight back from Santiago to Sydney. NOTHING and I mean NOTHING was left undone. We were totally blown away by how wonderful the service was – if ever there was a reason to use a specialist like Eclipse this was it. We would recommend anyone use Eclipse – Shae and Matt and the team are terrific. THANK YOU!!!!